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Honest Bank Whatsapp

What should I do if a QRIS transaction fails or my balance has been deducted?

  1. Check payment status: Review the payment status through the Honest app to confirm if the transaction was successful or is still pending.
  2. Save proof of payment: If your balance was deducted, save the proof of payment as a reference.
  3. Contact Honest Care: If the problem persists, immediately contact Honest Care, available 24/7 via:
    • WhatsApp: 0811 1919 110 1
    • Toll-free phone: 0800-1-101-101 or
    • +6221-50867077 (for international calls).

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