Taking the train remains a favorite choice for many people traveling between cities, it's fast, comfortable, and avoids traffic. Now, buying tickets is much easier since everything can be done online, without needing to queue at the station. Whether through the official app, website, or popular travel platforms, you can book tickets from anywhere, anytime.

If you're planning to go home for the holidays or take a long vacation, it's really important to know the best time to buy tickets so you don't miss out. Check out the complete guide and tips below!

How to buy train tickets for your holiday

1. Buy train tickets through the KAI Access app (official from PT KAI)

The safest and most practical way is to use the KAI Access app, the official application from PT Kereta Api Indonesia. Here are the steps:

• Download the KAI Access app from the App Store or Google Play.
• Register or log in using your account.
• Select the "Train Tickets" menu and specify your origin station, destination, and departure date.
• Choose your schedule and train class (Economy, Business, or Executive).
• Enter passenger details.
• Proceed to the payment page.

You can pay using a credit card, debit card, bank transfer, or digital wallets like OVO, DANA, and LinkAja.

For a more comfortable experience, you can also use the Honest Credit Card, which offers unlimited cashback, no hidden fees, and no interest or other charges if you pay in full and on time. After payment is complete, an e-ticket will be sent to your email and can be used directly when checking in at the station.

2. Buy train tickets through the kai.id website

If you don't want to use the app, you can buy tickets directly on the official website https://kai.id.

Here are the steps:

• Open the website and go to the "Book Tickets" menu.
• Enter your travel route, departure date, and number of passengers.
• Choose your schedule and seat.
• Fill in passenger details correctly.
• Select a payment method (including credit cards like Honest Card).

After successful payment, you will receive an e-ticket via email and can check in using the self-service ticket printing machine at the station.

3. Buy train tickets through travel apps (Traveloka, Tiket.com, Trip.com, and others)

Besides the official KAI app, you can also buy train tickets through travel platforms like Traveloka, Tiket.com, Trip.com, or others.

Here are the steps:

• Open your chosen app.
• Select the Train menu.
• Enter your origin station, destination, and departure date.
• Choose your schedule, seat, and fill in passenger details.
• Proceed to payment: you can use a credit card, debit card, bank transfer, or e-wallet.

The advantage of buying through third-party apps is that they often have special promotions and discounts, especially during long holiday periods.

4. Buy tickets directly at the station (for sudden departures)

If you suddenly need a ticket and haven't had a chance to buy online, you can still purchase tickets at the station counter. However, keep in mind that on-the-spot tickets are very limited, especially during holiday seasons. Make sure to arrive early and have valid identification ready.

5. Best time to buy tickets before long holidays

This is the most important part! During long holidays like Eid, Christmas, or New Year, train tickets can sell out within hours. So, pay attention to these tips:

• For Eid season: tickets are usually sold 45–90 days before departure. It's best to buy tickets at least 60 days in advance to have more seat and schedule options.
• For Christmas & New Year: tickets start selling out about 3–4 weeks before the main public holiday. Ideally, buy 1 month in advance.
• For long weekend holidays: buy tickets 7–14 days in advance to avoid price surges and running out of seats.

Use apps like KAI Access so you can check ticket availability in real-time and pay directly in one step using your Honest Credit Card.

6. Tips to make buying train tickets easier

• Use the reminder feature in the app to know when tickets go on sale.
• Make sure the passenger's name matches their ID card to avoid being rejected during check-in.
• Save your proof of payment and e-ticket in your email or phone gallery.
• Double-check your departure schedule so you don't miss your train.

Also read: How to buy Whoosh tickets (Jakarta-Bandung high-speed train)

Frequently asked questions

1. Can I buy train tickets using a credit card?

Yes, all official KAI platforms and travel partners accept credit card payments, including the Honest Credit Card.

2. What are the benefits of paying for tickets with an Honest Credit Card?

Besides being secure, you can get 1% cashback, administrative fee refunds, and still enjoy no additional exchange rates if you buy from abroad.

3. When is the best time to buy tickets before a long holiday?

Ideally 1-2 months before departure, especially for Eid or Christmas. Tickets can sell out within hours after they are released!

4. Can I change the schedule or cancel train tickets online?

Yes, you can change the schedule or cancel tickets directly through the KAI Access app, with certain deductions applied by PT KAI.